Household support
If managing the household alone becomes too much, we can help. Tell us where you would like support.

For older adults & families · Dortmund & Holzwickede
Would you like help with your household? We support you so you can feel comfortable at home.
Arranging support for a parent or relative? Talk to us about household support, cleaning and companionship.
Request supportOur support
Household support, transport / companionship and cleaning: our service is for older adults and relatives arranging support.
If managing the household alone becomes too much, we can help. Tell us where you would like support.
Would you like support when going out? Enquire about our transport or companionship service. We discuss the scope with you personally.
We help with cleaning your home. Together, we discuss the cleaning you need.
Care insurance & costs
If you have an assessed care grade (Pflegegrad), support may be free to you. Eligibility, the agreed services and your available budget determine coverage.
For care at home, the relief allowance (Entlastungsbetrag) can fund recognised everyday support, including household help. It is available for care grades 1 to 5. Eligible costs are reimbursed against evidence within the available budget.
This route applies to care grades 2 to 5 when a private caregiver is temporarily unavailable and replacement care is needed. Ask your care insurer whether and to what extent our service can be covered in your case before booking.
Our services are recognised under NRW state law. Services your care insurer does not cover may involve costs for you. Please clarify the billing process in advance as well.
Information on coverage (German):

Jawad Gebäudeservice GmbH is based in Holzwickede. If you are looking for cleaning with care insurance funding for yourself or a relative in Dortmund, Holzwickede or nearby, tell us the location and the help you need. We can discuss whether a visit is possible.
For you & your family
Share your town and whether you need household support, cleaning or companionship. Relatives can make the first enquiry.
Ask your care insurer about the appropriate funding route and the available budget for your chosen support.
Discuss the help you need and a possible appointment with us. Scope and costs should be clear before booking.
FAQ
The agreed services may be free to you where your care insurer covers them and sufficient budget remains. A care grade alone does not guarantee unlimited free cleaning. Confirm coverage with your insurer before booking.
For care at home, the relief allowance under § 45b SGB XI can cover recognised household support. Jawad offers services recognised under NRW state law. Ask your care insurer which services and evidence apply to your case.
No. Respite care under § 39 SGB XI has separate conditions: care grade 2 to 5 and a private caregiver who is temporarily unavailable. Your insurer clarifies whether the requested support qualifies as replacement care.
Our service covers household support, transport / companionship and cleaning. You discuss the scope you need with us personally.
Yes. You can contact us when arranging support for a parent or another relative. Your contact details, the town and the help needed are enough for an initial enquiry.
Briefly describe the support you need, the town and a possible timeframe. Please do not submit diagnoses, care assessment documents or insurance numbers through the form. Clarify coverage with your care insurer before booking.
Contact Jawad
For yourself or for a relative: call us or briefly describe the help you need.
Mo.-Fr. von 8:00 bis 16:30 Uhr
Jahnstraße 18, 59439 Holzwickede
We do not need health information or insurance documents for your initial enquiry.